Pitch Lock is active. Printer resident fonts are locked. Using the Start/Stop button The Lexmark Forms Printer 2500+ Series printers use the Start/Stop button to turn on the printer or enter Off mode. Turning on the printer Plug the printer power cord to a properly grounded electrical outlet. Make sure the printer cable is correctly connected at both ends. See the documentation that came with your program to make sure you have selected the correct printer driver. If you are using Windows, use the Windows Forms Printer 2500 Series driver available from the Lexmark Web site at www. 5 Close the control panel. Lexmark Forms Printer 2500 Series. Simple to set up, operate and maintain. Network-ready models with remote management. Flexible paper-handling options available. Long-lasting 8-million-character ribbons available. Expanded support for fonts and bar codes. Durable design, built for extreme environments.
Troubleshooting...............................................................................62
Checking an unresponsive printer................................................................................................................................62
Testing the printer...............................................................................................................................................................62
Checking the printer status..............................................................................................................................................63
Adjusting character (bidirectional) alignment..........................................................................................................65
Solving printing problems...............................................................................................................................................67
Printer test works, but the printer does not print when attached to the computer..............................................67
Printer is noisy..................................................................................................................................................................................67
Printer sounds like it is printing, but does not print..........................................................................................................67
Printer alarm sounds......................................................................................................................................................................67
Printer goes to the Tear Off position before the print job finishes...............................................................................67
Buttons do not work, except for Start/Stop, FormFeed, Tear Off and Load/Unload..............................................68
Printer power switch is on, but the power light is off........................................................................................................68
Left margin moves to the right during printing..................................................................................................................68
Incorrect line length; lines do not start at the left margin...............................................................................................68
Printer speed slows........................................................................................................................................................................68
Incorrect characters print, left margin changes, or printing stops...............................................................................69
Printing continues beyond the edges of the continuous forms...................................................................................69
Selected font or pitch is not printing or is changing.........................................................................................................69
Solving paper feed problems..........................................................................................................................................69
Paper is jammed in the printer..................................................................................................................................................69
Paper is jammed in the Auto Sheet Feeder...........................................................................................................................70
Paper fed in the Auto Sheet Feeder jams at the printer entrance................................................................................70
Paper jam in the Tractor 2 Feeder.............................................................................................................................................70
Printer does not feed paper........................................................................................................................................................70
Printer does not feed from the optional Tractor 2 Feeder...............................................................................................71
Printer does not feed from the Auto Sheet Feeder............................................................................................................71
The optional Tractor 2 Feeder positions paper at incorrect Top-Of-Form position...............................................71
The Auto Sheet Feeder feeds paper at an incorrect rate..................................................................................................71
The Auto Sheet Feeder places paper at the wrong Top-Of-Form position...............................................................72
Paper fed from the Auto Sheet Feeder is skewed...............................................................................................................72
The Auto Sheet Feeder feeds multiple sheets .....................................................................................................................72
Solving print quality problems.......................................................................................................................................73
Print is too light...............................................................................................................................................................................73
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Dots are missing or print quality is poor................................................................................................................................73
Characters are wrong or missing..............................................................................................................................................74
Forms are smudged or print is too dark.................................................................................................................................74
Incorrect number of lines on a page........................................................................................................................................74
Lexmark Forms Printer 2500 Manual
Graphics do not print....................................................................................................................................................................74
Lexmark Forms Printer 2500 Service Manual
Incorrect line spacing or overprinting occurs......................................................................................................................75
Contacting Customer Support.......................................................................................................................................75
Lexmark Printer Manual Downloads
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